Terms & Conditions
Last Updated On : 10/20/2025
By accessing or using our website (the “Site”) or ordering any products or services (“Meals”), you agree to these Terms & Conditions (“Terms”). Please read them carefully before using our services.
If you do not agree, please do not use the Site or place any orders.
1. Use of Website
- You agree to use this Site only for lawful purposes and in compliance with these Terms.
- You may not copy, reproduce, distribute, sell, or modify any part of this Site or its content without our prior written consent.
- MealsUpon reserves the right to suspend or terminate your access at any time for violations of these Terms or misuse of our services.
2. Orders & Payments
- All orders are subject to acceptance and availability. MealsUpon reserves the right to decline or cancel any order.
- Payment is due at the time of purchase. Accepted payment methods are listed on our Site.
- Prices and promotions are subject to change without notice. Once an order is confirmed, it will be processed at the price shown at checkout.
- By placing an order, you authorize MealsUpon (or its payment processor) to charge your selected payment method for the total order amount.
3. Refunds, Returns & Cancellations
- Because our products are perishable, cancellations or refunds are only accepted before your order is processed or shipped.
- If your delivery arrives damaged, incorrect, or spoiled, please contact us at support@mealsupon.com within 48 hours with photos and order details.
- MealsUpon may offer a replacement or refund at its discretion.
- Refunds, if approved, will be issued to the original payment method within 5–10 business days.
4. Shipping & Delivery
- Delivery times are estimates and not guaranteed. Delays caused by weather, shipping carriers, or other external factors are outside our control.
- Please ensure your delivery address is accurate and accessible. MealsUpon is not responsible for lost or delayed packages due to incorrect addresses.
- Risk of loss passes to you upon delivery.
5. Health, Nutrition & Disclaimer
- MealsUpon meals are designed to promote healthy eating habits and support weight management. Individual results will vary.
- MealsUpon and its content are not a substitute for medical advice. We do not diagnose, treat, cure, or prevent any disease or condition.
- You should consult your physician or a qualified health professional before making any major dietary changes or using our products if you have any health conditions or dietary restrictions.
- MealsUpon is not responsible for any adverse effects or consequences resulting from the use of our products or reliance on any provided information.
6. Allergens & Ingredients
- Meals may contain or be prepared in facilities that process common allergens (e.g., peanuts, tree nuts, soy, wheat, dairy, shellfish).
- Ingredient and nutritional information is provided for convenience and may vary.
- It is your responsibility to review ingredients and consult your physician if you have allergies or sensitivities.
- MealsUpon assumes no liability for allergic reactions or cross-contamination.
7. Subscription Plans
- By enrolling in a subscription plan, you authorize recurring charges to your payment method according to the billing frequency selected.
- You may cancel or modify your subscription anytime before your next billing cycle through your MealsUpon account or by contacting customer support.
- Cancellations made after billing may not stop the next scheduled delivery.
8. Intellectual Property
- All trademarks, logos, recipes, designs, images, and text displayed on the Site are the exclusive property of MealsUpon or its licensors.
- Unauthorized use, reproduction, or modification of any materials is strictly prohibited.
9. Testimonials & Reviews
- Testimonials and reviews are individual experiences and do not guarantee similar outcomes.
- By submitting a review, you grant MealsUpon a non-exclusive, worldwide, royalty-free license to use, display, and reproduce your review for promotional purposes.
10. Limitation of Liability
- To the fullest extent permitted by law, MealsUpon and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or website.
- MealsUpon’s total liability for any claim shall not exceed the amount paid for the specific order giving rise to the claim.
- You use MealsUpon products and services at your own risk.
11. Governing Law
These Terms shall be governed by and construed under the laws of the State of Virginia, without regard to its conflict of law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in Loudoun Country, VA.
12. Changes to Terms
MealsUpon reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Site or placement of new orders constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms or our services, please contact:
MealsUpon Customer Support
📧 Email: support@mealsupon.com
📞 Phone: +1 000 000 0000
🏢 Address: PO Box 9098, Ashburn VA 20148
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